Senior Specialist, Human Resources

Who We Are:

At SES Space & Defense, we deliver secure, resilient connectivity and integrated space solutions for customers operating in the world’s most demanding environments. As part of SES S.A., a global leader in satellite-enabled communications, we combine capabilities across all orbits with extensive global ground infrastructure, managed networks, hosted payload solutions, and mission integration services to support communications, sensing, data transport, and operational resilience worldwide.

Our vertically integrated space and ground capabilities bring together satellite capacity, terrestrial infrastructure, advanced network technologies, and deployed user terminals to support mission-critical government operations around the world. We are a trusted partner to the U.S. Federal Government and national security community, allied governments, NATO, NASA, and other civilian agencies, delivering reliable, high-performance solutions when mission success is critical.

At SES Space & Defense, our people are our competitive advantage. You’ll work alongside a mission-driven team committed to integrity, innovation, accountability, and delivering real-world impact for customers whose missions matter most.

#LI-Remote

What You’ll Do:

The HR Digital Solutions Analyst owns the administration, optimization, and continuous improvement of SES Space & Defense’s HR technology ecosystem, with a primary focus on SAP SuccessFactors. This role requires deep, hands-on expertise in SuccessFactors Recruiting, Performance & Goals, and Learning, along with working knowledge of ADP Workforce Now, including standard reporting and data support. You will serve as the functional subject-matter expert for assigned SuccessFactors modules, ensuring they are configured, maintained, and continuously improved to support an effective candidate, employee, manager, and HR experience. You will partner closely with HR, Talent Acquisition, Learning and Development, the Organizational Transformation Office, IT, and other cross-functional stakeholders to translate business needs into scalable system solutions. This role combines day-to-day system ownership with project-based work focused on process modernization, automation, artificial intelligence, reporting, and emerging HR technologies. Success requires strong SuccessFactors expertise, sound judgment, exceptional attention to detail, and the ability to balance operational support with longer-term technology initiatives.

This position is fully remote. Due to the nature of the work performed, U.S. citizenship is required.

Key Responsibilities

• Serve as the primary functional owner and subject-matter expert for SAP SuccessFactors Recruiting, Performance & Goals, and Learning.
• Configure, maintain, test, and optimize SuccessFactors module settings, workflows, forms, templates, permissions, notifications, and business rules.
• Partner with Talent Acquisition, HR Business Partners, managers, and Learning and Development stakeholders to improve recruiting, performance management, goal-setting, learning, and talent processes.
• Lead the ongoing administration and enhancement of SuccessFactors Recruiting, including requisition workflows, candidate management, interview processes, offer-related workflows, and user access.
• Own the administration of Performance & Goals processes, including goal plans, performance forms, review cycles, calibration support, routing maps, and manager/employee communications.
• Administer SuccessFactors Learning, including item and curriculum assignments, learning plans, compliance training, user records, reporting, and learner support.
• Manage SuccessFactors role-based permissions, data integrity, security controls, and user access in partnership with HR, IT, and Information Security.
• Provide functional support, troubleshooting, training, and guidance to employees, managers, recruiters, HR partners, and system administrators.
• Produce and maintain SuccessFactors reports and dashboards; analyze HR data and ensure accuracy across talent, recruiting, learning, and organizational reporting.
• Support basic reporting and data analysis in ADP Workforce Now, including recurring reports, ad hoc reporting, data validation, and coordination with payroll and HR stakeholders.
• Process routine HRIS transactions and ensure timely completion of daily system activities across SuccessFactors and ADP Workforce Now.
• Lead or support HR technology projects involving SuccessFactors enhancements, integrations, automation, AI-enabled solutions, and process optimization.
• Collaborate with the Organizational Transformation Office and cross-functional teams on initiatives that improve HR operations and the employee experience.
• Maintain system documentation, configuration records, process guides, and training materials.
• Safeguard confidential employee information and support audit, compliance, and data-governance requirements.
• Monitor SuccessFactors releases, emerging HR technologies, and evolving business needs; recommend upgrades, enhancements, and process improvements.
• Coordinate with internal partners to support audit activities and compliance with applicable federal, state, and local employment regulations.

Who You Are:

You are an experienced HR technology professional with deep functional expertise in SAP SuccessFactors and a strong understanding of how talent systems support the employee lifecycle. You are comfortable taking ownership of complex SuccessFactors processes and serving as the trusted resource for Recruiting, Performance & Goals, and Learning. You combine technical capability with practical HR process knowledge and can translate business needs into effective, scalable system solutions. You are equally comfortable resolving day-to-day user issues, improving workflows, analyzing data, and leading system enhancements. You bring a high standard of accuracy, confidentiality, customer service, and follow-through, and you are energized by opportunities to modernize HR operations through automation and emerging technologies.

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
• Minimum of 6 years of experience supporting HRIS platforms or comparable enterprise business systems.
• Demonstrated, hands-on SAP SuccessFactors administration experience, with deep expertise in SuccessFactors Recruiting, Performance & Goals, and Learning.
• Experience configuring and supporting SuccessFactors workflows, forms, templates, role-based permissions, notifications, business rules, reporting, and user access.
• Strong understanding of end-to-end talent processes, including recruiting, candidate management, performance management, goal setting, learning administration, compliance training, and employee development.
• Experience supporting SuccessFactors release management, testing, documentation, issue resolution, and continuous improvement initiatives.
• Working knowledge of ADP Workforce Now, including basic report creation, recurring reporting, data validation, and HR/payroll data support.
• Experience partnering with HR, Talent Acquisition, Learning and Development, IT, Information Security, and Internal Audit on system, compliance, and process-improvement initiatives.
• Strong project management skills, with the ability to manage timelines, coordinate stakeholders, and deliver system and process enhancements.
• Strong analytical skills with the ability to translate complex HR data into meaningful business insights.
• Proficiency with analytics and reporting tools such as Power BI.
• Advanced Microsoft Excel skills, including formulas, PivotTables, Power Query, and macros.
• Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
• Strong understanding of HR business processes, including recruiting, payroll, benefits, talent management, learning, performance management, and compliance.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer-service orientation and the ability to support employees and leaders at all levels of the organization.
• Knowledge of HR regulations and employment compliance requirements.

Preferred Qualifications

• SAP SuccessFactors certification in Recruiting, Performance & Goals, Learning, or related modules.
• Experience with SuccessFactors integrations, data imports/exports, reporting, and cross-module dependencies.
• Experience building cross-platform automations or AI-driven workflows.
• Experience administering SharePoint sites.
• Experience supporting HR technology transformations, system implementations, or major module enhancements.

SES Space & Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law

The final base salary offered will be determined based on factors such as the position’s location, the candidate’s relevant skills, experience, and qualifications.

Where applicable, this position may also be eligible for an annual bonus. Employees are eligible to participate in SES Space & Defense’s benefits programs, which include paid vacation, sick and personal leave; medical, dental, vision, life, and disability insurance; a 401(k)-retirement plan; and others.